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Customer Service Representative - State Farm Agent Team Member Prince Frederick, MD

Customer Service Representative - State Farm Agent Team Member

Full Time • Prince Frederick, MD
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION: 
As a Customer Service Representative - State Farm Agent Team Member with Wayne Shoemaker - State Farm Agent, your attention to detail, customer service skills, and desire to help people make you an ideal fit. This is an entry level position with an opportunity to grow and develop professionally. 

BENEFITS:
As an Agent Team Member, you will receive...
  • 401K
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement
  • Learn and grow in a professional environment with an experienced and successful agency
  • Individual mentoring and development
  • Clean, safe, friendly, and positive team atmosphere.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Help customers with their insurance needs, writing and adding policies to accounts
  • Setting appointments
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations
  • Help our Agency grow through customer acquisition and retention 
  • Demonstrate a strong work ethic and attendance
  • Ability to be part of a Team focused environment and support meeting agency goals 
  • Willingness and ability to learn, and to follow directions of Team Leaders
QUALIFICATIONS:
  • Complete two pre-employment assessments about 30 mins each.  
  • 5 years' work experience preferred
  • Self-motivated 
  • Ability to work independently as well as part of a team
  • Ability to multi-task
  • Experience managing client relationships
  • Able to effectively relate to a customer
  • Bilingual - Spanish preferred
  • Md State insurance licensing required
Why work at the Wayne Shoemaker Agency:
  • Over 30 years experience in the insurance and financial services business
  • 4.9 Google Review Star Rating 
  • Community involvement
  • Celebrate team member birthday and successes together
  • Clean, safe, friendly, and positive team atmosphere
  • Individual mentoring and development
  • Professional license in your name
  • Come see the office at: wayneshoemaker.SFAgentJobs.com
Compensation: $40,000.00 - $46,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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